About us

Care Protect has been created to promote excellent, sustainable and consistent care delivery in health & social care settings. By using camera and audio technology, the latest secure cloud based data storage services and a 24 hour monitoring team of health and social care professionals, high levels of independent scrutiny can be guaranteed. As a result, much greater reassurance is available for residents and their families knowing that care organisations are willingly promoting a higher degree of transparency than ever before.  The outcome of such is that adults and children are better safeguarded and protected. In all cases, system use is with the prior consent of residents and relatives/next of kin only.

Years of relevant health & social care experience together with all necessary DBS checks and Security Industry Authority (SIA) licensing, means that the Care Protect independent monitors are very well qualified. Collectively they offer a high level of sector knowledge and expertise essential to assist and advise those with responsibility for safeguarding and quality and clinical governance. Their daily review and ongoing monitoring of film images and audio footage ensures care practices are consistently maintained at a high level. The monitors expertise is applicable for residential care homes, public and private hospitals and clinics, children’s nurseries and numerous other care settings where vulnerable people reside.

Additionally, other members of the Care Protect team have the necessary IT and technical expertise to ensure that, by working with proven partners who are long standing specialists in internet security, the camera/audio and cloud encrypted equipment – its installation, maintenance and ongoing back up – is the most advanced and affordable available.


The independence of the Care Protect monitors is crucial. If they don’t have confirmation that an issue or concern they have identified is being addressed, they can escalate those concerns to the appropriate local or national regulatory body. This process will ensure that any material issue is not suppressed but disclosed to the appropriate authority. This independent policing system ensures all reportable events are resolved as per regulator and commissioner requirements. Care providers who adopt this system are committed to the Care Protect principles of transparency and reassurance for all residents and care partners.

Carol Smillie has given her backing to this concept and development
Click for a video featuring Carol Smillie

For further details about Care Protect, please contact us.

Care Protect Limited is registered at Tirrem House, 16 High Street, Yarm, Cleveland, UK TS15 9AE.
Registered company number: 09415690.