Health and social care professionals

As part of your quality standards, auditing and safeguarding protocols, introducing the support of the Care Protect system will help to ensure your service has a high degree of transparency, so not only giving people reassurance but also improving care quality and safety.

By filming that utilises camera images and audio and the latest secure cloud technology, and combining this with monitoring by our team who have in depth front line expert understanding of, and experience, in health & social care – it means that by this greater transparency, the wellbeing of adults and children is improved and they are better safeguarded and protected. In all cases, this only takes place with the prior consent of residents and relatives/next of kin.

Years of relevant health & social care experience together with all necessary DBS checks and Security Industry Authority (SIA) licensing, means that the Care Protect independent monitors are very well qualified. Collectively they offer a high level of sector knowledge and expertise essential to assist and advise those with responsibility for safeguarding and quality and clinical governance. Their daily review and ongoing monitoring of film images and audio footage ensures care practices are consistently maintained at a high level. The monitors expertise is applicable for residential care homes, public and private hospitals and clinics, children’s nurseries and numerous other care settings where vulnerable people reside.

The independence of the Care Protect monitors is crucial as if they don’t have confirmation that an issue or concern they have identified is being addressed, they will escalate their concerns to appropriate national and local governing bodies – so ensuring the matter is not suppressed nor is hidden, and therefore meaning this independent policing system helps to give reassurance and raise standards of care quality and safety by greater transparency.

Obviously one concern which can be created when cameras or CCTV is mentioned is that of privacy. The company and its advisers in developing this concept have taken account of the various legislation surrounding data protection and filming.

The cameras and filming adopted by Care Protect uses the most advanced and affordable, secure and private cameras which are visually unobtrusive. The installation and ongoing maintenance of this equipment is straightforward and the necessary technical expertise, support and training is managed by the Care Protect team.

The cameras include sound and motion detection and infrared facilities so immediate alerts can be raised if an incident emerges or there is a connectivity or maintenance issue. They also include privacy settings, to block any agreed zones or areas of view the cameras would normally show.

Care Protect offer three levels of support packages – Gold, Silver and Bronze – to suit varied needs. These range from the core monitoring and reporting process through to proactive advice, recommendations and training around quality care matters.

To discuss your requirements and find out more, please contact us.